Refund Policy

1. General Policy

At Thoba Tech, we strive to provide exceptional services to our clients. If you are not satisfied with the services provided, please review our refund policy outlined below. Please note that this policy is designed to protect both parties and ensure fair treatment.

2. Refund Eligibility

Refunds are generally not provided for the following:

• Completed Work: Services that have been completed and delivered as agreed upon are not eligible for a refund.
• Customized Solutions: Custom projects or solutions tailored specifically to your requirements are non-refundable.
• Service Interruptions: Any interruptions due to third-party services or factors outside our control are not eligible for a refund.

3. Refund Request Process

To request a refund, you must:

• Submit a formal refund request via email to support@thobatech.com within 14 days of the service delivery date.
• Provide detailed information about your request and reasons for seeking a refund.
• Include any relevant documentation or evidence supporting your claim.

4. Review and Approval

All refund requests will be reviewed on a case-by-case basis. Thoba Tech reserves the right to approve or deny refund requests at its sole discretion. If a refund is granted, it will be processed within 30 days of approval.

5. Non-Refundable Items

The following items are non-refundable:

• Fees for consultations or initial assessments.
• Any custom or bespoke services that have been specifically designed for your project.
• Services rendered before the implementation of our refund policy.

6. Changes to This Policy

Thoba Tech reserves the right to modify this Refund Policy at any time. Any changes will be posted on this page with an updated effective date. Continued use of our services after changes to this policy constitutes acceptance of the revised terms.

7. Contact Us

If you have any questions regarding this Refund Policy, please contact us at:

Email: support@thobatech.com